Organizational Internal Factors and Sustainable Performance: A Serial Mediation Model

Faisal Ejaz; Sidra Abid; Aemin Nasir; Jorge Alberto Esponda-Pérez; Sarmad Ejaz; Md Billal Hossain

doi:10.28991/ESJ-2025-09-01-020

Authors

Faisal Ejaz
faisalejaz8661@gmail.com
Department of Economics, Universiti Tunku Abdul Rahman (UTAR), Kampar 31900,, Pakistan
Sidra Abid School of Management, Universiti Sains Malaysia, Gelugor Pulau, Pinang,, Malaysia
Aemin Nasir Department of Management, The Business School, RMIT University, Ha Noi 100000,, Viet Nam
Jorge Alberto Esponda-Pérez Faculty of Nutrition and Food Sciences, Universidad de Ciencias y Artes de Chiapas, Tuxtla Gutiérrez 29000,, Mexico
Sarmad Ejaz Department of Management Sciences, University of Okara, Okara 56300,, Pakistan
Md Billal Hossain Sustainability Competence Centre, Széchenyi Iství n University, 9026, GyŠ‘r,, Hungary

Vol. 9 No. 1 (2025): February

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Objective: The present study aims to explore the relationships between big data analytics capability, circular economy practices, and SMEs' sustainable performance in Pakistan. It investigates notable factors determining SMEs' sustainable performance, including employees' perceived usefulness, data-driven culture, and leadership competency mediating the mentioned relationships. Method: The study employs quantitative research based on a positivist philosophy orientation. Data were collected through a structured questionnaire distributed among the employees of 350 SMEs operating in Pakistan's different regions. Findings: The study's results demonstrated the direct effects of big data analytics capability on sustainable performance, employee perceived usefulness, and data-driven culture. Additionally, circular economy practices influence sustainable performance; employee perceived usefulness and leadership competency. Finally, the results highlighted that each relationship is subject to partial mediation, which indicates the role of employee-perceived usefulness and data-driven culture in the relationship between big data analytics and sustainable performance and employee-perceived usefulness associated with the relationship between circular economy practices and sustainable performance. Novelty:The present study highlights that all three of the previous topics are consistent and significantly contribute to the existing literature by providing a model with the main factors that determine SMEs' sustainable performance, which can be sufficient for countries' developing economies.

Doi: 10.28991/ESJ-2025-09-01-020

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Ejaz, F., Abid, S., Nasir, A., Esponda-Pérez, J. A., Ejaz, S., & Hossain, M. B. (2025). Organizational Internal Factors and Sustainable Performance: A Serial Mediation Model. Emerging Science Journal, 9(1), 362–381. https://doi.org/10.28991/ESJ-2025-09-01-020

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Organizational Internal Factors and Sustainable Performance: A Serial Mediation Model

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