SHABANI, Lulzim; BEHLULI, Arbí«resha; QERIMI, Fidan; PULA, Fellanze; DALLOSHI, Pranvera. The Effect of Digitalization on the Quality of Service and Customer Loyalty. Emerging Science Journal, [S. l.], v. 6, n. 6, p. 1274–1289, 2022. DOI: 10.28991/ESJ-2022-06-06-04. Disponível em: https://ijournalse.org/index.php/ESJ/article/view/1213. Acesso em: 11 jun. 2025.