1. Home
  2. Vol 7, No 3 (2023)
  3. Jriyasetapong

STEM Talent: A Game Changer in Organizational Digital Transformation

Piyawat Jriyasetapong, Supaporn Kiattisin, Smitti Darakorn Na Ayuthaya

Abstract


Although organizational digital transformation (ODT) is implemented globally, Thailand and the Lao People's Democratic Republic do not possess the right factors for success under the tech-no-socio-economic paradigm. Organizations must modernize their capital resources, particularly their talent, in order to become agile, competitive, and resilient in the digital era. In this research, we identify and validate by proposing talent success factors and a framework for enabling and promoting ODT in Thailand and the Lao People's Democratic Republic. The statistical population consisted of 410 individuals who were observed in their digital businesses. Confirmatory factor analysis (CFA) shows that a four-factor model fits. The most influential factor for ODT was found to be transdisciplinary ontology talent (TOT), followed by mental model talent (MMT), enterprise architecture talent (EAT), and strategic agile talent (SAT). The findings demystified the four factors, entitled "STEM talent," in a comprehensive framework and its artifacts while explaining their respective influences. The article proposes a STEM talent and its framework for ODT with high potential, including but not limited to Thailand and the Lao People's Democratic Republic.

 

Doi: 10.28991/ESJ-2023-07-03-020

Full Text: PDF


Keywords


Strategic Agile Talent; Transdisciplinary Ontology Talent; Enterprise Architecture Talent; Mental Model Talent; Organizational Digital Transformation.

References


Rosenberg, N., & Frischtak, C. R. (1984). Technological innovation and long waves. Cambridge Journal of Economics, 8(1), 7–24. doi:10.1017/cbo9780511582554.006.

Rosenberg, N. (1974). Karl Marx on the Economic Role of Science. Journal of Political Economy, 82(4), 713–728. doi:10.1086/260230.

Korhonen, J. J., & Halen, M. (2017). Enterprise Architecture for Digital Transformation. 2017 IEEE 19th Conference on Business Informatics (CBI), Thessaloniki, Greece. doi:10.1109/cbi.2017.45.

Karacay, G. (2018). Talent Development for Industry 4.0. In: Industry 4.0: Managing the Digital Transformation. Springer Series in Advanced Manufacturing. Springer, Cham, Switzerland. doi:10.1007/978-3-319-57870-5_7.

Park, Y., El Sawy, O. A., & Fiss, P. C. (2017). The role of business intelligence and communication technologies in organizational agility: A configurational approach. Journal of the Association for Information Systems, 18(9), 648–686. doi:10.17705/1jais.00001.

McGregor, S. (2015). Transdisciplinary Knowledge Creation. Transdisciplinary Professional Learning and Practice. Springer, Cham, Switzerland. doi:10.1007/978-3-319-11590-0_2.

Nicolescu, B. (2014). Methodology of transdisciplinarity. World Futures, 70(3–4), 186–199. doi:10.1080/02604027.2014.934631.

Li, G., Hou, Y., & Wu, A. (2017). Fourth Industrial Revolution: technological drivers, impacts and coping methods. Chinese Geographical Science, 27(4), 626–637. doi:10.1007/s11769-017-0890-x.

IMD World Competitiveness Center. (2020). IMD World Digital Competitiveness Ranking 2020. International Institute for Management Development, Lausanne, Switzerland.

Anderson, P., & Tushman, M. L. (1990). Technological Discontinuities and Dominant Designs: A Cyclical Model of Technological Change. Administrative Science Quarterly, 35(4), 604. doi:10.2307/2393511.

Bonchek, M. (2016). How to Create an Exponential Mindset. Harvard Business Review. Available online: https://hbr.org/2016/07/how-to-create-an-exponential-mindset (accessed on April 2023).

Schoemaker, P. J. H., Heaton, S., & Teece, D. (2018). Innovation, Dynamic Capabilities, and Leadership. California Management Review, 61(1), 15–42. doi:10.1177/0008125618790246.

Scoblic, J. P. (2020). Strategic foresight as dynamic capability: A new lens on Knightian uncertainty. Working Paper, Harvard Business School, Boston, United States.

Neote, G., Crawford, S., Suen, L., Lambourn, E., Sammons, D., Gaastra, A., Mason, A., Hallahan, R., Scafe-Smith, S., & Shava, M. (2019). Digital Capital Projects: The capital project of the future. Deloitte, New York, United States.

Adarov, A., & Stehrer, R. (2020). New productivity drivers: Revisiting the role of digital capital, FDI and integration at aggregate and sectoral levels. Working Paper, the Vienna Institute for International Economic Studies, Vienna, Austria.

Bughin, J., & Manyika, J. (2018). Measuring the full impact of digital capital. McKinsey & Company, New York, United States.

Sparrow, P. R., & Makram, H. (2015). What is the value of talent management? Building value-driven processes within a talent management architecture. Human Resource Management Review, 25(3), 249–263. doi:10.1016/j.hrmr.2015.04.002.

Christensen, C. M. (2013). The innovator's dilemma: when new technologies cause great firms to fail. Harvard Business Review Press, Massachusetts, United States.

Teece, D. J. (2019). A capability theory of the firm: an economics and (Strategic) management perspective. New Zealand Economic Papers, 53(1), 1–43. doi:10.1080/00779954.2017.1371208.

Wilden, R., Devinney, T. M., & Dowling, G. R. (2016). The Architecture of Dynamic Capability Research Identifying the Building Blocks of a Configurational Approach. Academy of Management Annals, 10(1), 997–1076. doi:10.1080/19416520.2016.1161966.

Bowman, C., & Ambrosini, V. (2000). Value Creation versus Value Capture: Towards a Coherent Definition of Value in Strategy. British Journal of Management, 11(1), 1–15. doi:10.1111/1467-8551.00147.

Penrose, E. T., & Pitelis, C. (2002). The growth of the firm: the legacy of Edith Penrose. Oxford University Press on Demand, New York, United States.

Human Capital Institute. (2008). The State of Talent Management: Today’s Challenges, Tommorrow’s Opportunity’. Human Capital Institute, New York, United States.

Lepak, D. P., & Snell, S. A. (1999). The human resource architecture: Toward a theory of human capital allocation and development. Academy of Management Review, 24(1), 31–48. doi:10.5465/AMR.1999.1580439.

Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: what are they?. Strategic management journal, 21(10‐11), 1105-1121. doi:10.1002/1097-0266(200010/11)21:10/11<1105::AID-SMJ133>3.0.CO;2-E.

Widjajanti, K. (2009). Transformasi Organisasional Privatisasi BUMN di Indonesia. Jurnal Ekonomi Dan Bisnis, 10(2), 322. doi:10.30659/ekobis.10.2.322-333.

Mubarak, M. F., Shaikh, F. A., Mubarik, M., Samo, K. A., & Mastoi, S. (2019). The Impact of Digital Transformation on Business Performance: A Study of Pakistani SMEs. Engineering, Technology & Applied Science Research, 9(6), 5056–5061. doi:10.48084/etasr.3201.

Buul, O. B., & Omundi, D. R. (2017). An Analysis of Competitive Strategies and Performance of Small and Medium Enterprises in Kenya: a Case of Nairobi Central Business District. Journal of Business and Strategic Management, 2(2), 72–94. doi:10.47941/jbsm.127.

Isaboke, S. N. (2018). Competitive strategies and performance of micro and small enterprises in Nairobi County, Kenya. Master Thesis, Kenyatta University, Kahawa, Nairobi.

Nasiri, M., Saunila, M., & Ukko, J. (2022). Digital orientation, digital maturity, and digital intensity: determinants of financial success in digital transformation settings. International Journal of Operations and Production Management, 42(13), 274–298. doi:10.1108/IJOPM-09-2021-0616.

Winasis, S., Wildan, U., & Sutawidjaya, A. H. (2020). Impact of digital transformation on employee engagement influenced by work stress on Indonesian private banking sector. Proceedings of the 5th NA International Conference on Industrial Engineering and Operations Management, 10-14 August, 2020, Detroit, United States.

Alavi, S., & Habel, J. (2021). The human side of digital transformation in sales: review & future paths. Journal of Personal Selling and Sales Management, 41(2), 83–86. doi:10.1080/08853134.2021.1920969.

Thuy, N.V. (2021). Strategy, Culture, Human Resource, IT Capability, Digital Transformation and Firm Performance–Evidence from Vietnamese Enterprises. Behavioral Predictive Modeling in Economics. Studies in Computational Intelligence, 897. Springer, Cham, Switzerland. doi:10.1007/978-3-030-49728-6_16.

Teece, D. J. (2018). Business models and dynamic capabilities. Long Range Planning, 51(1), 40–49. doi:10.1016/j.lrp.2017.06.007.

Cantwell, J., & Santangelo, G. D. (2000). Capitalism, profits and innovation in the new techno-economic paradigm. Journal of Evolutionary Economics, 10(1–2), 131–157. doi:10.1007/s001910050009.

Whysall, Z., Owtram, M., & Brittain, S. (2019). The new talent management challenges of Industry 4.0. Journal of Management Development, 38(2), 118–129. doi:10.1108/JMD-06-2018-0181.

Park, Y., Sawy, O. A. El, & Hong, T. (2020). Digital Transformation to Real-Time Enterprise to Sustain Competitive Advantage in the Digitized World: The Role of Business Intelligence and Communication Systems. Korea Business Review, 24(0), 105–130. doi:10.17287/kbr.2020.24.0.105.

Warner, K. S. R., & Wäger, M. (2019). Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal. Long Range Planning, 52(3), 326–349. doi:10.1016/j.lrp.2018.12.001.

Davenport, T. H., & Westerman, G. (2018). Why so many high-profile digital transformations fail. Harvard Business Review, 9(4), 15.

Besson, P., & Rowe, F. (2012). Strategizing information systems-enabled organizational transformation: A transdisciplinary review and new directions. Journal of Strategic Information Systems, 21(2), 103–124. doi:10.1016/j.jsis.2012.05.001.

Strack, R., Dyrchs, S., Kotsis, A., & Mingardon, S. (2017). How to Gain and Develop Digital Talent and Skills. The New Way of Working Series, Boston Consulting Group (BCG), Boston, United States. Available online: https://www.bcg.com/publications /2017/people-organization-technology-how-gain-develop-digital-talent-skills (accessed on April 2023).

The Business School for the World (INSEAD). (2020). Global Talent in the age of Artificial Intelligence, the Global Talent Competitive Index 2020. The Business School for the World (INSEAD), Fontainebleau, France.

Dries, N. (2013). The psychology of talent management: A review and research agenda. Human Resource Management Review, 23(4), 272–285. doi:10.1016/j.hrmr.2013.05.001.

Gavetti, G. (2012). Perspective toward a behavioral theory of strategy. Organization Science, 23(1), 267–285. doi:10.1287/orsc.1110.0644.

Sebastian, I. M., Moloney, K. G., Ross, J. W., Fonstad, N. O., Beath, C., & Mocker, M. (2017). How big old companies navigate digital transformation. MIS Quarterly Executive, 16(3), 197–213. doi:10.4324/9780429286797-6.

Bogers, M., Chesbrough, H., Heaton, S., & Teece, D. J. (2019). Strategic Management of Open Innovation: A Dynamic Capabilities Perspective. California Management Review, 62(1), 77–94. doi:10.1177/0008125619885150.

AlNuaimi, B. K., Kumar Singh, S., Ren, S., Budhwar, P., & Vorobyev, D. (2022). Mastering digital transformation: The nexus between leadership, agility, and digital strategy. Journal of Business Research, 145, 636–648. doi:10.1016/j.jbusres.2022.03.038.

Snabe Hagemann, J., & Weinelt, B. (2016). Digital transformation of industries: Demystifying digital and securing $100 trillion for society and industry by 2025. World Economic Forum, Cologny, Switzerland.

Winter, R., Legner, C., & Fischbach, K. (2014). Introduction to the special issue on enterprise architecture management. Information Systems and E-Business Management, 12(1), 1–4. doi:10.1007/s10257-013-0221-4.

Menglong, L., Shuanghui, Y., Mengmeng, Z., Tao, C., Honghui, C., & Xiaoxue, Z. (2020). A coevolutionary framework of business-IT alignment via the lens of enterprise architecture. Journal of Systems Engineering and Electronics, 31(5), 983–995. doi:10.23919/JSEE.2020.000073.

Frankiewicz, B., & Chamorro-Premuzic, T. (2020). Digital transformation is about talent, not technology. Harvard Business Review, 6(3), 1-6.

McGregor, S. L. T., & Gibbs, P. (2020). Being in the Hidden Third: Insights into Transdisciplinary Ontology. Transdisciplinary Journal of Engineering & Science, 11, 11. doi:10.22545/2020/00139.

Kurtmollaiev, S. (2020). Dynamic Capabilities and Where to Find Them. Journal of Management Inquiry, 29(1), 3–16. doi:10.1177/1056492617730126.

Malamousi, K., Delibasis, K., Allcock, B., & Kamnis, S. (2022). Digital transformation of thermal and cold spray processes with emphasis on machine learning. Surface and Coatings Technology, 433, 128138. doi:10.1016/j.surfcoat.2022.128138.

Mardani, A., Saraji, M. K., Mishra, A. R., & Rani, P. (2020). A novel extended approach under hesitant fuzzy sets to design a framework for assessing the key challenges of digital health interventions adoption during the COVID-19 outbreak. Applied Soft Computing Journal, 96, 106613. doi:10.1016/j.asoc.2020.106613.

Sainsbury, D. (2021). Toward a dynamic capability theory of economic growth. Industrial and Corporate Change, 29(4), 1047–1065. doi:10.1093/ICC/DTZ054.

Jin, C., Xu, A., Zhu, Y., & Li, J. (2023). Technology growth in the digital age: Evidence from China. Technological Forecasting and Social Change, 187, 122221. doi:10.1016/j.techfore.2022.122221.

Zott, C. (2003). Dynamic capabilities and the emergence of intraindustry differential firm performance: Insights from a simulation study. Strategic Management Journal, 24(2), 97–125. doi:10.1002/smj.288.

Teece, D. J., Pisano, G., & Shuen, A. (2001). Dynamic Capabilities and Strategic Management. The Nature and Dynamics of Organizational Capabilities, 334–362, Oxford University Press, Oxford, United Kingdom. doi:10.1093/0199248540.003.0013.

Mintzberg, H. (1989). The Structuring of Organizations. Readings in Strategic Management. Palgrave, London, United Kingdom. doi:10.1007/978-1-349-20317-8_23.

Fainshmidt, S., Wenger, L., Pezeshkan, A., & Mallon, M. R. (2019). When do Dynamic Capabilities Lead to Competitive Advantage? The Importance of Strategic Fit. Journal of Management Studies, 56(4), 758–787. doi:10.1111/joms.12415.

Harsch, K., & Festing, M. (2020). Dynamic talent management capabilities and organizational agility—A qualitative exploration. Human Resource Management, 59(1), 43–61. doi:10.1002/hrm.21972.

Mas, J. M., & Gómez, A. (2021). Social partners in the digital ecosystem: Will business organizations, trade unions and government organizations survive the digital revolution? Technological Forecasting and Social Change, 162, 120349. doi:10.1016/j.techfore.2020.120349.

Furneaux, & Wade. (2011). An Exploration of Organizational Level Information Systems Discontinuance Intentions. MIS Quarterly, 35(3), 573. doi:10.2307/23042797.

Pavlou, P. A., & El Sawy, O. A. (2006). From IT leveraging competence to competitive advantage in turbulent environments: The case of new product development. Information Systems Research, 17(3), 198–227. doi:10.1287/isre.1060.0094.

Pavlou, P. A., & Sawy, O. A. E. (2010). The “Third Hand”: IT-enabled competitive advantage in turbulence through improvisational capabilities. Information Systems Research, 21(3), 443–471. doi:10.1287/isre.1100.0280.

Shanks, G., Gloet, M., Asadi Someh, I., Frampton, K., & Tamm, T. (2018). Achieving benefits with enterprise architecture. Journal of Strategic Information Systems, 27(2), 139–156. doi:10.1016/j.jsis.2018.03.001.

Ross, J. W. (2005). Creating a Strategic IT Architecture Competency: Learning in Stages. SSRN Electronic Journal. doi:10.2139/ssrn.416180.

ElMassah, S., & Mohieldin, M. (2020). Digital transformation and localizing the Sustainable Development Goals (SDGs). Ecological Economics, 169, 106490. doi:10.1016/j.ecolecon.2019.106490.

Anugerah, A. R., Muttaqin, P. S., & Trinarningsih, W. (2022). Social network analysis in business and management research: A bibliometric analysis of the research trend and performance from 2001 to 2020. Heliyon, 8(4), 9270. doi:10.1016/j.heliyon.2022.e09270.

Abraham, O., Rosenberger, C. A., & Birstler, J. (2022). Psychometric validation of the AOSL scale using confirmatory factor analysis: A nationally representative sample. Journal of the American Pharmacists Association, 62(5), 1638-1643.e6. doi:10.1016/j.japh.2022.03.017.

Ali, I., Arslan, A., Chowdhury, M., Khan, Z., & Tarba, S. Y. (2022). Reimagining global food value chains through effective resilience to COVID-19 shocks and similar future events: A dynamic capability perspective. Journal of Business Research, 141, 1–12. doi:10.1016/j.jbusres.2021.12.006.

Baiyere, A., Salmela, H., & Tapanainen, T. (2020). Digital transformation and the new logics of business process management. European Journal of Information Systems, 29(3), 238–259. doi:10.1080/0960085X.2020.1718007.

Makram, H., Sparrow, P., & Greasley, K. (2017). How do strategic actors think about the value of talent management? Moving from talent practice to the practice of talent. Journal of Organizational Effectiveness, 4(4), 259–378. doi:10.1108/JOEPP-06-2017-0051.

Gallardo-Gallardo, E., Thunnissen, M., & Scullion, H. (2019). Talent management: context matters. The International Journal of Human Resource Management, 31(4), 457–473. doi:10.1080/09585192.2019.1642645.

Ulrich, D., & Smallwood, N. (2011). What is talent? Leader to Leader, 2012(63), 55–61. doi:10.1002/ltl.20011.

Aguinis, H., & O’Boyle, E. (2014). Star performers in twenty-first century organizations. Personnel Psychology, 67(2), 313–350. doi:10.1111/peps.12054.

Fitz-Enz, J. (2000). The ROI of human capital: Measuring the economic value of employee performance. AMACOM, New York, United States.

Collings, D. G., & Mellahi, K. (2009). Strategic talent management: A review and research agenda. Human Resource Management Review, 19(4), 304–313. doi:10.1016/j.hrmr.2009.04.001.

Collis, D. J. (1994). Research Note: How Valuable are Organizational Capabilities? Strategic Management Journal, 15(S1), 143–152. doi:10.1002/smj.4250150910.

Barney, J. B. (1995). Looking inside for competitive advantage. Academy of Management Perspectives, 9(4), 49–61. doi:10.5465/ame.1995.9512032192.

Barney, J. B. (2012). Gaining and sustaining a competitive advantage. Introduction to E-Business, Academic Search Engine, 313–335. doi:10.4324/9780080492780-16

Čirjevskis, A. (2022). A Discourse on Foresight and the Valuation of Explicit and Tacit Synergies in Strategic Collaborations. Journal of Risk and Financial Management, 15(7), 305. doi:10.3390/jrfm15070305.

Mahdi, O. R., & Nassar, I. A. (2021). The business model of sustainable competitive advantage through strategic leadership capabilities and knowledge management processes to overcome covid-19 pandemic. Sustainability (Switzerland), 13(17), 9891. doi:10.3390/su13179891.

Barney, J. B., & Wright, P. M. (1998). On becoming a strategic partner: The role of human resources in gaining competitive advantage. Human Resource Management: Published in Cooperation with the School of Business Administration, The University of Michigan and in alliance with the Society of Human Resources Management, 37(1), 31-46. doi:10.1002/(SICI)1099-050X(199821)37:1<31::AID-HRM4>3.0.CO;2-W.

Höse, K., Süß, A., & Götze, U. (2022). Sustainability-Related Strategic Evaluation of Business Models. Sustainability (Switzerland), 14(12), 7285. doi:10.3390/su14127285.

Griffith, J. A., Gibson, C., Medeiros, K., MacDougall, A., Hardy, J., & Mumford, M. D. (2018). Are You Thinking What I’m Thinking?: The Influence of Leader Style, Distance, and Leader–Follower Mental Model Congruence on Creative Performance. Journal of Leadership and Organizational Studies, 25(2), 153–170. doi:10.1177/1548051817750537.

Mumford, M. D., Hunter, S. T., Friedrich, T. L., & Caughron, J. J. (2009). Charismatic, ideological, and pragmatic leadership: An examination of multi-level influences on emergence and performance. Research in Multi-Level Issues, 8, 79–116. doi:10.1108/S1475-9144(2009)0000008004.

Cloos, J., & Mohr, S. (2022). Acceptance of data sharing in smartphone apps from key industries of the digital transformation: A representative population survey for Germany. Technological Forecasting and Social Change, 176, 121459. doi:10.1016/j.techfore.2021.121459.

Nambisan, S., Lyytinen, K., & Yoo, Y. (2020). Digital innovation: towards a transdisciplinary perspective. Handbook of Digital Innovation, 2–12, Edward Elgar, Cheltenham, United Kingdom. doi:10.4337/9781788119986.00008.

K., M.G., & Schumpeter, J. A. (1941). Business Cycles: A Theoretical, Historical and Statistical Analysis of the Capitalist Process. Journal of the Royal Statistical Society, 104(2), 177. doi:10.2307/2980037.

Nambisan, S., Wright, M., & Feldman, M. (2019). The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes. Research Policy, 48(8), 1–9. doi:10.1016/j.respol.2019.03.018.

Uçan, O., Budak, H., & Aktekin, E. D. (2022). Analysis of relationship between economic growth and energy consumption in developed countries. Journal of Human, Earth, and Future, 3(1), 82-89. doi:10.28991/HEF-2022-03-01-06.

Dosi, G., Nelson, R. R., & Winter, S. G. (2001). The Nature and Dynamics of Organizational Capabilities. Oxford University Press, Oxford, United Kingdom. doi:10.1093/0199248540.001.0001.

Nelson, R. R., & Winter, S. G. (2002). Evolutionary theorizing in economics. Journal of Economic Perspectives, 16(2), 23–46. doi:10.1257/0895330027247.

Teece, D., Peteraf, M., & Leih, S. (2016). Dynamic capabilities and organizational agility: Risk, uncertainty, and strategy in the innovation economy. California Management Review, 58(4), 13–35. doi:10.1525/cmr.2016.58.4.13.

Tushman, M. L., & O’Reilly, C. A. (1996). Ambidextrous Organizations: Managing Evolutionary and Revolutionary Change. California Management Review, 38(4), 8–29. doi:10.2307/41165852.

Boon, C., Eckardt, R., Lepak, D. P., & Boselie, P. (2018). Integrating strategic human capital and strategic human resource management. International Journal of Human Resource Management, 29(1), 34–67. doi:10.1080/09585192.2017.1380063.

Gavetti, G., & Levinthal, D. (2000). Looking forward and looking backward: Cognitive and experiential search. Administrative Science Quarterly, 45(1), 113–137. doi:10.2307/2666981.

Robeyns, I. (2006). The Capability Approach in Practice. Journal of Political Philosophy, 14(3), 351–376. doi:10.1111/j.1467-9760.2006.00263.x.

Vera, D., & Crossan, M. (2004). Theatrical Improvisation: Lessons for Organizations. Organization Studies, 25(5), 727–749. doi:10.1177/0170840604042412.

McGregor, S. L. T. (2011). Place and Transdisciplinarity. Transdisciplinary Journal of Engineering & Science, 2. doi:10.22545/2011/00020.

Kuhn, D. (2020). Why Is Reconciling Divergent Views a Challenge? Current Directions in Psychological Science, 29(1), 27–32. doi:10.1177/0963721419885996.

Lapalme, J. (2012). Three schools of thought on enterprise architecture. IT Professional, 14(6), 37–43. doi:10.1109/MITP.2011.109.

Korhonen, J. J., Lapalme, J., McDavid, D., & Gill, A. Q. (2016). Adaptive Enterprise Architecture for the Future: Towards a Reconceptualization of EA. 2016 IEEE 18th Conference on Business Informatics (CBI). doi:10.1109/cbi.2016.38.

Doz, Y. L., & Kosonen, M. (2010). Embedding strategic agility: A leadership agenda for accelerating business model renewal. Long Range Planning, 43(2–3), 370–382. doi:10.1016/j.lrp.2009.07.006.

Ahn, M. J., & Chen, Y. C. (2022). Digital transformation toward AI-augmented public administration: The perception of government employees and the willingness to use AI in government. Government Information Quarterly, 39(2), 101664. doi:10.1016/j.giq.2021.101664.

Alalwan, A. A., Baabdullah, A. M., Dwivedi, Y. K., Rana, N. P., Lal, B., & Raman, R. (2021). Et-moone and marketing relationship governance: The effect of digital transformation and ICT during the COVID-19 pandemic. Industrial Marketing Management, 98, 241–254. doi:10.1016/j.indmarman.2021.09.001.

Sharunova, A., Wang, Y., Kowalski, M., & Qureshi, A. J. (2022). Applying Bloom’s taxonomy in transdisciplinary engineering design education. International Journal of Technology and Design Education, 32(2), 987–999. doi:10.1007/s10798-020-09621-x.

Bianchi, R. (2020). Do burnout and depressive symptoms form a single syndrome? Confirmatory factor analysis and exploratory structural equation modeling bifactor analysis. Journal of Psychosomatic Research, 131, 109954. doi:10.1016/j.jpsychores.2020.109954.

Peres, F. F., Eufrásio, R. Á., Gouvêa, D. A., Diana, M. C., Santos, C. M., Swardfager, W., Abílio, V. C., & Cogo-Moreira, H. (2018). A schizophrenia-like behavioral trait in the SHR model: Applying confirmatory factor analysis as a new statistical tool. Progress in Neuro-Psychopharmacology and Biological Psychiatry, 85, 16–22. doi:10.1016/j.pnpbp.2018.03.021.

Mouter, N., Collewet, M., de Wit, G. A., Rotteveel, A., Lambooij, M. S., & Kessels, R. (2021). Societal Effects Are a Major Factor for the Uptake of the Coronavirus Disease 2019 (COVID-19) Digital Contact Tracing App in The Netherlands. Value in Health, 24(5), 658–667. doi:10.1016/j.jval.2021.01.001.

Hock-Doepgen, M., Clauss, T., Kraus, S., & Cheng, C. F. (2021). Knowledge management capabilities and organizational risk-taking for business model innovation in SMEs. Journal of Business Research, 130, 683–697. doi:10.1016/j.jbusres.2019.12.001.

Li, S., Ding, J., Zheng, X., & Sui, Y. (2021). Beach tourists behavior and beach management strategy under the ongoing prevention and control of the COVID-19 pandemic: A case study of Qingdao, China. Ocean & Coastal Management, 215, 105974. doi:10.1016/j.ocecoaman.2021.105974.

Vera, D., Nemanich, L., Vélez-Castrillón, S., & Werner, S. (2016). Knowledge-Based and Contextual Factors Associated with R&D Teams’ Improvisation Capability. Journal of Management, 42(7), 1874–1903. doi:10.1177/0149206314530168.

Jöreskog, K. G., & Sörbom, D. (1982). Recent developments in structural equation modeling. Journal of marketing research, 19(4), 404-416. doi:10.1177/0022243782019004.

Gong, Y., Yang, J., & Shi, X. (2020). Towards a comprehensive understanding of digital transformation in government: Analysis of flexibility and enterprise architecture. Government Information Quarterly, 37(3), 101487. doi:10.1016/j.giq.2020.101487.

Tortorella, G. L., Fogliatto, F. S., Saurin, T. A., Tonetto, L. M., & McFarlane, D. (2022). Contributions of Healthcare 4.0 digital applications to the resilience of healthcare organizations during the COVID-19 outbreak. Technovation, 111, 102379. doi:10.1016/j.technovation.2021.102379.

Chesbrough, H., & Bogers, M. (2014). Explicating open innovation: Clarifying an emerging paradigm for understanding innovation. New Frontiers in Open Innovation. Forthcoming, 3-28, Oxford University Press, Oxford, United Kingdom. doi:10.1093/acprof:oso/9780199682461.003.0001.

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2009). Exploratory factor analysis multivariate data analysis. Prentice Hall, New Jersey, United States.

Chih-Pei, H. U., & Chang, Y. Y. (2017). John W. Creswell, research design: Qualitative, quantitative, and mixed methods approaches. Journal of Social and Administrative Sciences, 4(2), 205-207.

Dengler, K., Hiesinger, K., & Tisch, A. (2022). Digital transformation: The role of computer use in employee health. Economics and Human Biology, 46, 101137. doi:10.1016/j.ehb.2022.101137.

Khalil, S., & Belitski, M. (2020). Dynamic capabilities for firm performance under the information technology governance framework. European Business Review, 32(2), 129–157. doi:10.1108/EBR-05-2018-0102.


Full Text: PDF

DOI: 10.28991/ESJ-2023-07-03-020

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Piyawat Jriyasetapong, Supaporn Kiattisin, Smitti Darakorn Na Ayuthaya